Shipping Policy

Thank you for choosing EKK Candle Art! We strive to provide you with a seamless shopping experience and ensure that your orders are delivered to you in a timely manner. Please review our shipping policy below:

  1. Processing Time:

    • All orders will be processed and prepared for shipment within 1-2 business days.
    • Custom or personalized orders may require additional processing time, and we will communicate the estimated timeline with you.

  2. Shipping Methods and Delivery Time:

    • We offer standard shipping for all orders, with estimated delivery times of 5-7 business days within the United States.
    • International shipping options are also available, with delivery times varying depending on the destination.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight and dimensions of the package, as well as the shipping destination.
    • The exact shipping cost will be displayed during the checkout process.

  4. Order Tracking:

    • Once your order is shipped, we will provide you with a tracking number via email.
    • You can use the tracking number to monitor the progress of your shipment on our website or the respective shipping carrier's website.

  5. Shipping Address:

    • Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
    • EKK Candle Art is not responsible for any delays or lost packages due to incorrect or incomplete addresses provided by the customer.

  6. Delayed Shipments:

    • While we make every effort to ensure prompt delivery, please note that we are not responsible for any delays caused by shipping carriers or unforeseen circumstances.
    • Delays can occur due to weather conditions, customs clearance, or other logistical issues beyond our control.
    • In the event of a delay, we will work closely with the shipping carrier to resolve the issue and minimize any inconvenience caused.

  7. International Shipping:

    • For international shipments, please be aware that additional customs duties, taxes, or fees may be imposed by the destination country.
    • The customer is responsible for any customs charges or fees incurred during the importation of the order.

If you have any further questions or concerns regarding shipping, please feel free to reach out to us at ekkcandleart@gmail.com.

Please note that the shipping policy is subject to change without prior notice.

Welcome to EKK Candle Art, where our commitment to natural, safe products led to the creation of our WholEmollientâ„¢ body care line, handcrafted candles, and more. As a mother, I became increasingly aware of the harmful ingredients found in many skincare products and wanted to make a change for the better. This drove me to carefully examine the products we used and seek out natural alternatives that prioritize our well-being.

At EKK Candle Art, we offer a range of all-natural body care products and handcrafted candles that focus on your health and satisfaction. Our WholEmollient line is the result of meticulous research and careful formulation. Take our natural conditioning shampoo, for example, which is perfect for replenishing moisture and nourishment to dry, damaged hair. Infused with a blend of herbal extracts and essential oils, it leaves your hair with a beautiful, healthy shine.

For our little ones, I developed the gentle WholEmollient baby shampoo and lotion, specifically formulated to be gentle on their delicate skin and hair. Providing a soft and moisturizing touch, these products offer peace of mind. We also have the WholEmollient clarifying shampoo, which deeply cleanses hair, removing buildup and impurities, leaving it feeling refreshed. To style your hair naturally and effectively, our WholEmollient herbal hair cream is the ideal solution, taming frizz and adding a radiant shine.

Our dedication to transparency extends beyond our body care line. We handcraft decorative and pillar candles, elevating the ambiance of your home with a touch of luxury. Using natural soy wax and carefully selected fragrance oils, our candles create a soothing atmosphere with delightful scents like bamboo green tea and lemon cookie. They provide a warm and inviting glow, while being mindful of sustainability.

In our small shop located in Naples, FL, we pour our passion into every WholEmollient product, luxury coconut soy candle, artisan soap, bath bomb, bubble bath soak, and rustic concrete candle vessel. We take pride in using high-quality ingredients and providing a personal touch to each creation.

At EKK Candle Art, we believe in transparency and the importance of knowing what you're using on your skin and in your home. That's why we list every ingredient in our bath products, ensuring that you can make informed choices. Your satisfaction and well-being are our top priorities.

Join us on this journey toward natural, safe, and luxurious products. Experience the beauty of handcrafted candles and explore the world of EKK Candle Art. Together, let's embrace a lifestyle that prioritizes the health and happiness of our loved ones.